Terms & Conditions
Welcome to the Kelowna Lakeview Bed and Breakfast, a luxurious, adult-oriented, no-smoking, no-pet paradise.
This bed and breakfast with private entrances and private bathrooms, occupies a full walk out level of the house, and is specially designed for the comfort and privacy of our guests.
We would love for you to have the best possible and most comfortable stay with us so it is important that you carefully read the policies and regulations BEFORE making a booking
- Adult oriented with valid government identification, no smoking and no pet
- Our facilities and services are provided for REGISTERED GUESTS ONLY
- Every booking and every cancellation must be confirmed in writing by email.
- Without written proof, we will not be responsible for any errors, omission, or misunderstanding.
- Check in time: between 4:30 p.m. and 7 p.m. Check out time: by 11 a.m.or by prior special arrangement
- 3 night-minimum stay and 3-night-minimum stay on long weekends
- No parties and no pre-wedding accommodation
- Quiet time in effect from 10 p.m. to 7 am
- Reservations are considered confirmed ONLY after payment is received and payment confirmation is sent to guest via email.
- Payments can be made using the following methods:
- E-mail transfer
- Bank draft/certified cheque
- A first night's deposit is required at the time of booking , and it is non-refundable.
- For multiple-room bookings or longer stays, a 50% deposit of the full payment may be required.
- The balance of full payment for the entire stay is due 14 days PRIOR to your first night’s stay
- If you are booking less then 14 days prior your first night’s stay, full payment is due at the time of booking
We are a small bed and breakfast, and any cancellation significantly affects our business. Therefore, we ask you to please read our cancellation policy carefully before making a booking.
- A 1-night stay is paid in advance, at the time of booking, and is non-refundable.
- In the case that your written cancellation comes less than 14 days prior your first night's stay, the deposit for the 1-night stay will not be returned and the balance of your entire payment will ONLY be returned if the room is re-booked again for the exact time as your reservation.
- In the event the room is not rebooked for the exact time of your reservation, no payment at all will be returned to you.
- If you decide to either depart early or shorten your reservation, it is considered to be a cancellation and you will be responsible to cover all the nights you booked with us, unless we are able to rebook them again for the remainder of your reservation.
- All cancellations must be in writing and confirmed by us in writing as well by email.
- All cancellations are subject to a $50 administration/processing fee per room.
- no candles and no smoking anywhere on the property
- no wheelchair accessible
- guests who use the swimming pool will do so at their own risk
- all quests must sign Hold-Harmless (Idemnity) Agreement and provide valid identification prior to check in